Shipping policy
Be sure to always check your Spam folder as some mail providers have a habit of sending Order Confirmation emails into Spam. Also be sure to white label our email (meaning to move our email into your Primary folder) so you won't miss your Order Update & Shipment emails.
All our knives are stocked in house, and we aim to ship them out within 24-48 hours.
Items like apparel & mugs are “made to order” and will ship separately. Meaning each item is produced just for you after your order is placed. On average, items take approximately 5-7 business days to produce. We ship from the USA, but also have manufacturing partners located in Canada, Australia and the UK, to help with International Shipments (although some products may only ship from our USA facility). As soon as your items ships, you will receive an email update with tracking if applicable.
Depending on your Country, and the location of the item being shipped, you may have to pay duties/vat/taxes on the incoming mail parcel. This is paid by the buyer (you).